FAQs

1. Invoices must be emailed to: gettyimagesinvoicecapture@concursolutions.com
2. Email subject name must be : <Invoice Number> and <Your Company Name>
3. Email one invoice at a time, one invoice per attachment
4. Invoice File Specifications:
   • Invoice must be in PDF or Tiff file format- other formats will be rejected
   • The document must be legible, high contrast and cannot exceed 10MB
   • Zip files or links to invoices will not be accepted
5. Do not send Receipts, Statements, Duplicate Invoices, Estimates or Inquiries- these should be sent to accounts.payable@gettyimages.com

Please send all statements to accounts.payable@gettyimages.com

Click here for a complete overview of our invoice requirements & policy.  Or click here to download a copy of our invoice requirements + sample.

We have multiple invoice bill-to addresses representing many Getty Images’ entities– having the correct billing entity and address on your invoice helps to ensure timely payment. If you have been issued a PO, your PO will include the correct legal bill-to name and address on your invoice. If you have not been issued a PO, please click here for a complete list of our billing entities. If in doubt, please contact your Getty Images business partner.

For VAT countries, vendors must also include the following information on the invoice:

1. Vendor’s VAT identification number
2. Getty Images entity VAT identification number (if applicable)
3. VAT rate applied
4. VAT amount payable must be expressed in national currency
5. Breakdown of the VAT amount payable per VAT rate
6. The unit price of the service exclusive of tax, discounts or rebates

In order for us to research your invoice, please send a copy of the invoice and/or your invoice details (invoice number, invoice date, invoice amount) to accounts.payable@gettyimages.com

Click here for a copy of our invoice requirements or email accounts.payable@gettyimages.com with a copy of your invoice and/or your invoice details (invoice number, invoice date, invoice amount) for further research

Purchase Orders are required for purchases and/or commitments $25,000 USD (or local currency equivalent) and above. PO’s are required for any work for hire (agency contractors, freelancers, consultants, etc.) regardless of cost.

Certain exclusions apply by geography and for certain expenditure categories. Please reach out to purchasing@gettyimages.com to verify if a PO is a requirement prior to submitting your invoice.

Please forward a copy of your PO to purchasing@gettyimages.com. We will work with your Getty Images business partner to extend and/or create a new PO as needed.

Please forward a copy of your PO + the changes that need to be made to purchasing@gettyimages.com. We will work with your Getty Images business partner to make the necessary updates.

Please contact  vendordata@gettyimages.com with your new remit address

For further research, please send a copy of the remittance notice to accounts.payable@gettyimages.com

In order for us to research your invoice, please send a copy of the invoice and/or your invoice details (invoice number, invoice date, invoice amount) to accounts.payable@gettyimages.com

Please send your updated banking information to vendordata@gettyimages.com

Please contact  vendordata@gettyimages.com with your new remit address